fooking car hire companies |
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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Posted: 01 Apr 2010 at 6:19pm |
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Got raped today by alamo car hire. Was in london for a couple of days. Rented out some vauxhall at gatwick. I think it may have been a meriva. Anyway gave it the once over to see if any dents in it that were unreported. There werent so i drove off. Dropped it back earlier today in perfect nick. Handed the keys to the alamo girl that inspects for new damage. She looks at it and says there was a black bit of plastic missing from the boot door. I didnt know what she was on about. She then compares it to the same model car with the strip. Only then do i realise that my car hadnt got the strip when i picked it up. You wouldnt cop that it was supposed to have one. She said since i hadnt reported it they would have to charge me. They have charged me 600 ponds sterling for this and have already charged it to my credit card. I can appeal but i will be turned down. I was fooking furious. Its all a scam. The thieving fookers!!!!!!! |
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peterIreland
Jack Charlton Joined: 22 Oct 2009 Location: Ireland Status: Offline Points: 70 |
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Surely to god they have to consult you before they take the amount from your card?
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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they said ''im sorry there's nothing we can do'' and have charged me. Its a scam. They already had my card details you see.
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ShamtheRam
Paul McGrath Joined: 05 Apr 2009 Location: Ireland Status: Offline Points: 18144 |
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I'd contact the gardaí or even consult a solicitor on the matter,
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YBIG NPF founder and CEO
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peterIreland
Jack Charlton Joined: 22 Oct 2009 Location: Ireland Status: Offline Points: 70 |
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I would be appealing the sh*t out of that if I were you
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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im ringing up the bank tomorrow. And those coonts at alamo. Wonder if cancelling the credit card would work.
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durka durka
Davey Langan Joined: 02 Nov 2009 Location: Ireland Status: Offline Points: 896 |
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when you hire the car they block an amount on your credit card, this is the insurance excess (usually about €1200 depending on the type of cover you take) This basically gives them pre approval to take up the amount from your card when the vehicle is returned.
I'd be getting them to check it out, maybe the driver who had it before you was also charged for it.
when you contact alamo tell them you want to see the rental history of the vehicle and any damage reports associated with it
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"Insert Funny Comment"
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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Ok will do. I didnt take out the insurance to remove the excess. Have I no comeback?
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durka durka
Davey Langan Joined: 02 Nov 2009 Location: Ireland Status: Offline Points: 896 |
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same thing happened me in kuwait, Our company cars were with AVIS car hire, the first car they gave me the A/C unit blew up so i had to get a replacement. When i was dropping the replacement back they told me the spare wheel was missing. I had never used it and no one else had used the car only me, but because i didnt check i had to fork out for a new wheel.
If i were you i'd fight it tooth and nail, you never know you might get lucky
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"Insert Funny Comment"
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deise316
Moderator Group Don't ask me about car warranty Joined: 11 Apr 2009 Location: The Déise Status: Offline Points: 10921 |
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Had a similar, if less expensive experience with a crowd called Targarent last year in Italy. We drove to the match in Bari and were due to leave the car in Naples airport a few days later. The time on the return was 11am. Our flight was at 12.15, so we got to the airport about 10.15. Into the car hire park anyway, not one of the offices were open (Hertz, Avis etc) but there was a courtesy bus there, and the driver told us to stick the keys in the box on the Targarent door. We did, all went well til we got home, I saw the credit card charged for an extra €95. Rang them to see what the story was, I had been charged an extra days rental for not having the car back on time (WTF?) and €25 because it was not full of petrol. Deisedevil had filled it that morning approx 15km away from the airport, and there were no petrol stations at the airport, it could not have cost the f**kers more than €3 to fill it up.
I argued this with them for ages, had to send me Aer Lingus flight itineary to prove I was in the airport earlier, I asked them what time were they claiming I returned the car at (because I was thinking of sueing them for fraud), eventually they conceded they didn't 'find' the car until 11am the next morning. Explained the petrol station situation, but they were having none of that. After 2 months and over a dozen angry e-mails, I was refunded for the extra days charge, but not the petrol money.
Avoid a crowd called carhire 3000 and especially Targarent.
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Picked the wrong week to quit sniffing glue.....
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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I booked it through cahire3000. These rental car companies are a disgrace. Was also told that if u have a puncture and replace the tyre but not the exact same model as was on it previously they also charge 600 quid even if its a top quality tyre you put on it. I will be fighting this hard. I might wait til i get my visa staement and then call the bank to say i did not sign for 600 they charged me and refuse to pay it.
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Pied Piper to: Baldrick, Brendan 88, 9Fingers, Borussia and more...
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deise316
Moderator Group Don't ask me about car warranty Joined: 11 Apr 2009 Location: The Déise Status: Offline Points: 10921 |
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Carhire 3000 again. Reason we booked them was that they were cheaper than Hertz, Avis etc, but never again. Hired cars in USA off Avis, no problems, Hertz for the San Marino game a few years back, they even let us away with handing the van back with a quarter tank full because there was a petrol strike on, they would have been entitled to charge for it. Cowboys of the highest order Trap, fight them all the way, but be prepared to have patience, they dont give in quickly in my experience. |
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Picked the wrong week to quit sniffing glue.....
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Stoked Up
Jack Charlton Joined: 22 Oct 2009 Location: España Status: Offline Points: 6674 |
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Yep, had a bad experience with Carhire 3000 too. They charged me €100 for petrol (1.80 per litre!) saying I'd brought the car back empty, when I'd brought it back full.
Clearly it was an administrative error, but they couldn't fix it and I never got the money back. Thank DOYC that I never had any bangs whilst hiring from them. I recall twice scraping cars with Hertz and owning up to it on return and each time being told not to worry as the damage was minimal. I was never charged retrospectively. Back with Hertz or Europcar now. |
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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Just got a letter from Visa today saying since i signed a contract they cant dispute my case. This means i will have to fork out €635. Fook sake. I never touched the car. Is there anything else i can do?
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Pied Piper to: Baldrick, Brendan 88, 9Fingers, Borussia and more...
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Vivakenbarlow
Roy Keane Joined: 12 May 2009 Location: Ireland Status: Offline Points: 11892 |
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Thats bollox man- rented a car in oz with one of me mates on his cc- the tyres were in bits when we dropped it back and fairly sure the gearbox was fooked aswel- the car hire company proceeded to take 3k out of me mates cc- me mate rang boi straight away going ballistic and after a few calls got his money back
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It took City 44 years to win the league and 10 months to lose it
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BigStrongMan
Robbie Keane Just Modding Like Joined: 22 May 2009 Location: Ireland Status: Offline Points: 107633 |
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600notes seems fair Trap,cud be worse
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PM me for all forum moderation queries.
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Trap junior
Robbie Keane YBIG Minister of Doom & Gloom Joined: 25 Jan 2010 Location: Irish Riviera Status: Online Points: 39834 |
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im not biting on that one
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Gaz
Moderator Group You'll always be Gazsh to me. Joined: 18 Oct 2007 Location: Ireland Status: Offline Points: 11575 |
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I dont email the count anymore, its been 9 months : ( He even sent me a YBIG scarf for my Birthday
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