The Great Euro 2016 FAQ thread

New information added in light of the above question, based on best current information:

Can I use a debit card to pay for tickets?

The UEFA website says credit cards only can be used. HOWEVER, since the close of applications on the PNA portal, they have confirmed that debit cards can be used and will be accepted. This presumably also holds true for the general public portal which closes on the 1st February.

Can I change my payment details after the portal has closed?

No. Unfortunately, once the portal has closed, payment details may not be changed, whether this is the general public portal or PNA portal. The FAI do not have access to payment details. They only have access to the application data but they cannot assist in changing payment details. Unfortunately, if your card has been cancelled or has insufficient funds, it cannot be changed.

When will payment be taken for tickets?

Payment will be taken during February. As payment will only be attempted once, it is vitally important to ensure you have sufficient funds available to ensure any payment attempt will be successful. You should also have regard to the fact you may have to pay *more* than you think, in the event you are assigned tickets in a higher category and you should ensure you have enough funds to cover all eventualities. In particular, please note that if you have booked accommodation and provided your credit card as a guarantee, there is a chance the hotel in question may have placed a block on a certain amount of funds on your card or even taken payment already. As such, you should check your card account frequently to ensure you have sufficient funds.

In the same boat Conor. Unfortunately we are doomed. Basically was told tough luck!

Just giving this a bump for any goons like myself who can't move past the first page

I've added a bit more on the resale portal. Loads of people are asking questions that have already been answered on here and elsewhere.

Excellent work here SD  

I've added the following information about getting around Paris, Bordeaux and Lille to the first post:

2.8 Getting around Paris

What is the best way from the airports to the centre of Paris?
Fast "RER" trains connect Paris with its airports. These also link with the metro which will get you around Paris easily. There is a premium to pay for the airport trains, however, and they are not covered on ordinary tickets.

How do I get to the stadium in Paris?
The Stade de France is well connected with numerous stations on both the RER and Metro near the stadium. Which option is best depends on where in Paris you are coming from. A metro map is available here. It is not yet known if the match ticket will include free public transport on the day of the match, although it is anticipated that it may.

How much does a metro ticket cost and is there any sort of pass I can buy?
The best source of information on Paris transport is the official RATP website, http://ratp.fr/. A single ticket, valid on all forms of transport, costs €1.80. Be sure, however, to validate your ticket after purchase, as otherwise you may be deemed to be travelling without a ticket. You will likely only require a single "zone 1" ticket for any journeys around Paris, aside from going to and from the game. A book of 10 tickets is only €14.10, a significant saving on buying individual tickets. Especially if you are travelling in a group, this may make much more sense than just buying individual tickets for each trip you make. A two day "Paris Visite" card is €20 and a three day ticket is €27.30. While they have additional benefits, such as museum discounts, and include transport to and from Orly airport (but not CDG), they are unlikely to make sense, compared to buying individual tickets.

2.9 Getting around Bordeaux

What sort of public transport is available in Bordeaux?
Bordeaux has a tram system that connects the city centre with the stadium and other outlying areas. It is likely to be the easiest way of reaching the stadium on match day. Line C connects the city centre to the stadium, just north of the ring road, via a recently opened extension. Some older maps will not show the full length of this line, or may show it as "under construction". A map of the system is available here. Again, it is not known if match tickets will include transport on match day, although it may well do so. Further information is available on the website of the local transport authority, at http://www.infotbc.com/en. For further away locations, such as Arcachon, Bergerac and other outlying towns, trains depart from the main station at Gare St Jean. This is also located on line C of the tram. The last train to Bergerac departs at 20:05 on Saturdays and the last train to Arcachon is 22:05. However, this information should be checked directly o http://en.voyages-sncf.com/en/ closer to the time to ensure it remains accurate. It is likely that single tickets will make more sense than any sort of travel pass with the possible exception of those who are in Bordeaux for a full week for whom a 7 day pass may make sense. A single trip ticket is €1.50, a book of five is €6.70 and a book of ten is €12.40. A one day pass costs €4.60 and a 7 day pass costs €12.40.

2.10 Getting around Lille

What sort of public transport is available in Lille?
Lille has a metro system, which is driverless and automated, in addition to buses. The website of the local authority is available at http://uk.transpole.fr/. It is unknown if the metro will run later on matchdays, as it normally finishes at 00:20. This may change. Again, it is not known if this transport will be included free with the match ticket. A single ticket for the metro costs €1.50 and a book of 10 costs €12.50. A day pass costs €4 and a week long pass is €15.20. While the stadium is not directly connected with the metro, there are metro stations close to the stadium, which will take you back into the city centre after the game.



Edited by SuperDave84 - 09 Mar 2016 at 9:54pm

on sale from February or March?

no worries!