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kevincronin2000
Jack Charlton
Cork Airport Dogging Administrator
Joined: 17 Aug 2009
Location: P. Rep of Cork
Status: Offline
Points: 5285
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Posted: 30 Mar 2020 at 6:25pm |
Saint Tom wrote:
Does anyone know if fhe wizz air Budapest to Sarajevo flights went ahead? |
Yes, took off as planned
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time is the stuff that life is made of, don't waste it.
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cliffrichard
Liam Brady
Joined: 16 Nov 2009
Status: Offline
Points: 1227
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Posted: 30 Mar 2020 at 6:43pm |
flight back on Wednesday has been canceled
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gspain
Ray Houghton
Joined: 21 Apr 2010
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Points: 4679
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Posted: 30 Mar 2020 at 7:12pm |
Anybody figure out to apply for a refund?
Seems to send us around in circles. Says to use Manage my booking but cannot find that.
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wanderer
Ray Houghton
Joined: 19 Nov 2015
Status: Offline
Points: 3145
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Posted: 30 Mar 2020 at 7:15pm |
gspain wrote:
Anybody figure out to apply for a refund?
Seems to send us around in circles. Says to use Manage my booking but cannot find that. |
No idea, couldn't see anything on the site that was obvious. I assumed that they wouldn't give anything as the outbound wasn't used maybe ?
If not I'll look again tomorrow
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kevincronin2000
Jack Charlton
Cork Airport Dogging Administrator
Joined: 17 Aug 2009
Location: P. Rep of Cork
Status: Offline
Points: 5285
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Posted: 30 Mar 2020 at 7:18pm |
Booked mine as two separate journeys and still can't find anything
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time is the stuff that life is made of, don't waste it.
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gspain
Ray Houghton
Joined: 21 Apr 2010
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Posted: 30 Mar 2020 at 7:18pm |
No they have to refund the return as like ryanair they allow you to use separate segments.
Looking on twitter it seems they have made it really complicated.
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kevincronin2000
Jack Charlton
Cork Airport Dogging Administrator
Joined: 17 Aug 2009
Location: P. Rep of Cork
Status: Offline
Points: 5285
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Posted: 30 Mar 2020 at 7:18pm |
Will try desktop in the morning
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time is the stuff that life is made of, don't waste it.
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Jasonic
Kevin Kilbane
Joined: 12 Feb 2016
Location: Home
Status: Offline
Points: 159
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Posted: 30 Mar 2020 at 7:20pm |
kevincronin2000 wrote:
Will try desktop in the morning |
On laptop now and still cant figure the fooking thing out...
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greenlad
Liam Brady
Joined: 30 Jan 2013
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Points: 1692
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Posted: 30 Mar 2020 at 7:32pm |
Jasonic wrote:
kevincronin2000 wrote:
Will try desktop in the morning |
On laptop now and still cant figure the fooking thing out... |
it opens up and you need to turn the power on....
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gspain
Ray Houghton
Joined: 21 Apr 2010
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Posted: 30 Mar 2020 at 7:35pm |
Jasonic wrote:
kevincronin2000 wrote:
Will try desktop in the morning |
On laptop now and still cant figure the fooking thing out... |
Me too. Neither can loads on twitter.
email says You fill find the re-book and refund buttons right above the travel plan.
I don't.
You can click on the link on their website and get the stuff below.
COMPLIMENTS AND COMPLAINTSDear Customer, As a result of travel restrictions imposed to prevent the spread of the COVID-19 pandemic we have been forced to cancel an unprecedented number of Wizz Air flights, impacting millions of passengers. We are currently working on the launch of an automated solution that would allow a smooth handling of your claims, which will be available by April 14th, 2020. As a result, our dedicated staff and agents are currently unable to process your request. We apologise for the inconvenience. Please visit our claims site again after 14th April, 2020. If you are looking for coronavirus related cancellation information please click here. For any other inquires please check our Frequently Asked Questions section on our website. We would like to reassure all of you that even if it might take longer than usual, all submitted claims and refund requests after the flight(s) cancelled by Wizz Air will be handled. At the same time in order to speed up the refund process we are uploading 120% of the original fare in WIZZ credits to your WIZZ accounts automatically or upon your request. Although it is beyond Wizz Air’s control, we trust that you understand that these are unique and challenging circumstances and that our staff is working day and night to deliver you the automated services. Thank you,
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Jasonic
Kevin Kilbane
Joined: 12 Feb 2016
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Posted: 30 Mar 2020 at 7:36pm |
I say they haven't added the refund button yet.. I still haven't been able to get a refund from Ryanair yet on one flight...going around in circles with it.
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gspain
Ray Houghton
Joined: 21 Apr 2010
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Posted: 30 Mar 2020 at 7:57pm |
Jasonic wrote:
I say they haven't added the refund button yet.. I still haven't been able to get a refund from Ryanair yet on one flight...going around in circles with it. |
My Ryanair refunds seem to have gone through (haven't checked the credit card) fine once I clicked n the email link. They didn't work via the app or website mind you.
Hadn't written this one off so anything I get is a bonus. Hopefully it is a case of not adding the button. I can still checkin for the flight
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belt
Davey Langan
Fantasy Football Champion 17/18
Joined: 23 Jul 2015
Location: Dublin
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Points: 816
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Posted: 30 Mar 2020 at 8:00pm |
Managed to get the refund request put through.
Click the link and log in. Go back out and click the link again and it should give you the refund or rebook option when it pops up
When you click refund it applies the credit to you,r account you then need to click through another link towards bottom of screen to actually apply for the refund
Awful effort for €20.90
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gspain
Ray Houghton
Joined: 21 Apr 2010
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Posted: 30 Mar 2020 at 8:10pm |
belt wrote:
Managed to get the refund request put through.
Click the link and log in. Go back out and click the link again and it should give you the refund or rebook option when it pops up
When you click refund it applies the credit to you,r account you then need to click through another link towards bottom of screen to actually apply for the refund
Awful effort for €20.90 |
yes works for me now as well. jasonic was spot on they just hadn't updated the flight and allowed the refund. Still an awful lot of effort.
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pre Madonna
Robbie Keane
I am MALDING
Joined: 30 Nov 2014
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Posted: 30 Mar 2020 at 8:17pm |
greenlad wrote:
Jasonic wrote:
kevincronin2000 wrote:
Will try desktop in the morning |
On laptop now and still cant figure the fooking thing out... | it opens up and you need to turn the power on.... |
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wanderer
Ray Houghton
Joined: 19 Nov 2015
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Points: 3145
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Posted: 30 Mar 2020 at 8:21pm |
belt wrote:
Managed to get the refund request put through.
Click the link and log in. Go back out and click the link again and it should give you the refund or rebook option when it pops up
When you click refund it applies the credit to you,r account you then need to click through another link towards bottom of screen to actually apply for the refund
Awful effort for €20.90 |
Cheers just worked now. Waiting for the credit to the account. Might just keep that there and use it for future games. Seems like an awful lot of hassle for 20 quid
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belt
Davey Langan
Fantasy Football Champion 17/18
Joined: 23 Jul 2015
Location: Dublin
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Points: 816
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Posted: 30 Mar 2020 at 11:06pm |
wanderer wrote:
belt wrote:
Managed to get the refund request put through.
Click the link and log in. Go back out and click the link again and it should give you the refund or rebook option when it pops up
When you click refund it applies the credit to you,r account you then need to click through another link towards bottom of screen to actually apply for the refund
Awful effort for €20.90 |
Cheers just worked now. Waiting for the credit to the account. Might just keep that there and use it for future games. Seems like an awful lot of hassle for 20 quid |
€20 isnt a killer but I wouldnt be keeping credit for any airline, no guarantee they will be around for future games
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kevincronin2000
Jack Charlton
Cork Airport Dogging Administrator
Joined: 17 Aug 2009
Location: P. Rep of Cork
Status: Offline
Points: 5285
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Posted: 30 Mar 2020 at 11:33pm |
I can only see the wizz credit option, how to I get the refund
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time is the stuff that life is made of, don't waste it.
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