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Claret Murph View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Claret Murph Quote  Post ReplyReply Direct Link To This Post Posted: 15 Feb 2021 at 11:15am
Originally posted by Newryrep Newryrep wrote:

rescheduled our Easter flights so it doesn't suit but I did notice when claiming a refund their time alteration is now +- 5 hours  - used to be 3 hours  not sure when it changed
 
Also did book something with Booking . com and they want money 3 weeks before you stay , now sure it was always 72 hours .
Lansdowne Road debut aged 52 and 201 days .
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xRedmanLFCx Quote  Post ReplyReply Direct Link To This Post Posted: 15 Feb 2021 at 11:33am
Originally posted by Newryrep Newryrep wrote:

rescheduled our Easter flights so it doesn't suit but I did notice when claiming a refund their time alteration is now +- 5 hours  - used to be 3 hours  not sure when it changed

A 3 hour delay should entitle you to a refund.


It is worthwhile fighting your corner with the airline and not backing down/giving in. 
"We will be galvanised and motivated, and we will bring thousands to this tournament." - MON
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Newryrep Quote  Post ReplyReply Direct Link To This Post Posted: 15 Feb 2021 at 12:12pm
Originally posted by xRedmanLFCx xRedmanLFCx wrote:

Originally posted by Newryrep Newryrep wrote:

rescheduled our Easter flights so it doesn't suit but I did notice when claiming a refund their time alteration is now +- 5 hours  - used to be 3 hours  not sure when it changed

A 3 hour delay should entitle you to a refund.


It is worthwhile fighting your corner with the airline and not backing down/giving in. 
 
One of the flights is over 5 hours 13.30 to 19.15 so I don't think it will be an issue but surprised this wasn't more widely highlighted  - especially if the EU regs haven't changed
 
Edit  - your link doesn't mention rescheduled flights


Edited by Newryrep - 15 Feb 2021 at 12:16pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote McG Quote  Post ReplyReply Direct Link To This Post Posted: 17 Feb 2021 at 10:56pm
Refund landed back in Big smile
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AS YOU WERE McGx

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sham157 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Feb 2021 at 11:09pm
Refund one cheque lodged today. Other two outstanding refunds, the last of which was approved yesterday, cheques on the way. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote horsebox Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 9:43am
My flight from Sofia to Berlin was DAC schedule change and offered a full refund - which I applied for - I got a voucher which is due to expire soon, you can then apply for a refund but when I do it says "
  • Flight has not been cancelled or delayed > 3 hours
"
It was far across the sea,
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Newryrep Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 10:31am
Originally posted by horsebox horsebox wrote:

My flight from Sofia to Berlin was DAC schedule change and offered a full refund - which I applied for - I got a voucher which is due to expire soon, you can then apply for a refund but when I do it says "
  • Flight has not been cancelled or delayed > 3 hours
"

Yeah That’s my point think they have now upped it from 3 to 5 hours 
'Irish' Songs for an Irish team - no SPL EPL generic sh*te
Richard Dunne - 6th Sept 11 - best marshalling of a defence in Moscow since General Zukov Russia V Germany 1941
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sham157 Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 10:51am
Originally posted by Sham157 Sham157 wrote:

Refund one cheque lodged today. Other two outstanding refunds, the last of which was approved yesterday, cheques on the way. 
Refund cheque 2 arrived this morning...one to go.
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Claret Murph View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Claret Murph Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 11:29am
Originally posted by Newryrep Newryrep wrote:

Originally posted by horsebox horsebox wrote:

My flight from Sofia to Berlin was DAC schedule change and offered a full refund - which I applied for - I got a voucher which is due to expire soon, you can then apply for a refund but when I do it says "
  • Flight has not been cancelled or delayed > 3 hours
"

Yeah That’s my point think they have now upped it from 3 to 5 hours 
 
Not sure but with Booking.com we acepted a voucher with a hotel and Booking have now washed their hands with us quoting " you acepted a voucher not our problem " as you can guess we are still working on it Angry
Lansdowne Road debut aged 52 and 201 days .
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Newryrep Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 1:28pm
Originally posted by Claret Murph Claret Murph wrote:

Originally posted by Newryrep Newryrep wrote:

Originally posted by horsebox horsebox wrote:

My flight from Sofia to Berlin was DAC schedule change and offered a full refund - which I applied for - I got a voucher which is due to expire soon, you can then apply for a refund but when I do it says "
  • Flight has not been cancelled or delayed > 3 hours
"

Yeah That’s my point think they have now upped it from 3 to 5 hours 
 
Not sure but with Booking.com we acepted a voucher with a hotel and Booking have now washed their hands with us quoting " you acepted a voucher not our problem " as you can guess we are still working on it Angry
 
voucher from the hotel ? or from Booking ?
'Irish' Songs for an Irish team - no SPL EPL generic sh*te
Richard Dunne - 6th Sept 11 - best marshalling of a defence in Moscow since General Zukov Russia V Germany 1941
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Post Options Post Options   Thanks (0) Thanks(0)   Quote horsebox Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 1:46pm
Originally posted by horsebox horsebox wrote:

My flight from Sofia to Berlin was DAC schedule change and offered a full refund - which I applied for - I got a voucher which is due to expire soon, you can then apply for a refund but when I do it says "
  • Flight has not been cancelled or delayed > 3 hours
"

Contacted them via Twitter and they are organizing a refund.
It was far across the sea,
When the devil got a hold of me,
He wouldn't set me free,
So he kept me soul for ransom.
na na na na na na na na na
na na na na na na na na.
I'm a sailor man from Glasgow to
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Claret Murph View Drop Down
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Hmmm, Goodness, I must say

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Claret Murph Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2021 at 1:59pm
Originally posted by Newryrep Newryrep wrote:

Originally posted by Claret Murph Claret Murph wrote:

Originally posted by Newryrep Newryrep wrote:

Originally posted by horsebox horsebox wrote:

My flight from Sofia to Berlin was DAC schedule change and offered a full refund - which I applied for - I got a voucher which is due to expire soon, you can then apply for a refund but when I do it says "
  • Flight has not been cancelled or delayed > 3 hours
"

Yeah That’s my point think they have now upped it from 3 to 5 hours 
 
Not sure but with Booking.com we acepted a voucher with a hotel and Booking have now washed their hands with us quoting " you acepted a voucher not our problem " as you can guess we are still working on it Angry
 
voucher from the hotel ? or from Booking ?
Now book with Booking but they said all we can give you is a voucher as we paid upfront so had to take it now the hotel may have gone to the wall as i said booking said you acepted a voucher not our problem sort it out with the hotel . Mrs Claret is dealing with charge back but was turned down six months ago and is trying again as the hotel looks to be gone .
Lansdowne Road debut aged 52 and 201 days .
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ringerbell Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2021 at 11:00am
Was having issues getting my cash refunds instead of the vouchers kept getting error messages when trying to do it online. Spoke to them via twitter and was told have escalated my claims and should get refund soon so guess its back to playing the waiting game to see if I actually get the money this time 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Newryrep Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2021 at 1:01pm
anybody changed flights lately ?
 
Have a flight booking that I don't need happy enough to change it to another flight but the other flight (different destination ) in the year is significantly cheaper  - will they give you a voucher for the difference ? likely to be circa 500 euro so significant enough 
 
would of just changed the dates but the revised dates are twice the what the original ones were and the original ones were pricey
 
(still waiting on a refund from Xmas thought its only 60 quid)
 
 
'Irish' Songs for an Irish team - no SPL EPL generic sh*te
Richard Dunne - 6th Sept 11 - best marshalling of a defence in Moscow since General Zukov Russia V Germany 1941
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Post Options Post Options   Thanks (0) Thanks(0)   Quote horsebox Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2021 at 1:11pm
If you contact the Ryanair Twitter account they'll sort it. 

I was due a refund for nearly a year but they gave me a voucher and the after I contacted Ryanair Twitter - I got the refund within 10 days.
It was far across the sea,
When the devil got a hold of me,
He wouldn't set me free,
So he kept me soul for ransom.
na na na na na na na na na
na na na na na na na na.
I'm a sailor man from Glasgow to
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Newryrep Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2021 at 1:33pm
Originally posted by horsebox horsebox wrote:

If you contact the Ryanair Twitter account they'll sort it. 

I was due a refund for nearly a year but they gave me a voucher and the after I contacted Ryanair Twitter - I got the refund within 10 days.
 
the refund I know I will get at some stage it the changing flight bit is the worry  don't really want to join twitter but might have to
'Irish' Songs for an Irish team - no SPL EPL generic sh*te
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BrendanD88 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2021 at 2:39pm
Originally posted by horsebox horsebox wrote:

If you contact the Ryanair Twitter account they'll sort it. 

I was due a refund for nearly a year but they gave me a voucher and the after I contacted Ryanair Twitter - I got the refund within 10 days.

Wouldn’t count on it! Have been going back and forward with them on Twitter for months looking a refund.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kevincronin2000 Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2021 at 9:13pm
Bit mad what happened in Belarusian airspace today forcing a flight from Athens to Vilinus to land at Minsk.
time is the stuff that life is made of, don't waste it.
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