Passport number problem

Hey,


This is my first time posting but I'd often be on the forum following what goes on here, great site.

Basically Im afraid I'm after making a complete cock up and don't know who to ask about it. I bought two cat1 tickets to the Italy game in the last portal last week. Delighted as it would be my first time seeing Ireland in a tournament and something of a dream come true.

However, when I was purchasing my flights I noticed that I used my old passport number when registering on UEFA. I have to pick up the tickets from a collection point and have to present my passport when doing so. I'm afraid they will not give me the tickets now.

I still have my old passport and will bring that with me obviously but is there any way of changing the passport number on my UEFA account or ticket order? If I ring them about it could they cancel the order? Can't believe I was so dumb.

I wouldn't worry about.

Loads of tickets will be sold\swapped to others. Just bring whatevery proof you have.
I'd be fairly sure they won't check this.

Actually, say nothing at all when picking up the tickets.

1) Hand over the email confirmation
2) ONLY IF they ask for ID, hand over the old passport
3) SAY NOTHING about it being expired

That should avoid any problems. But there won't be any anyway. If you have to show the new passport as well, you'll be grand.

So long as you weren't 10 in the old passport photo that is

Thanks for the tips. Only prob is that it says 'CANCELLED' across the front of the old passport so they might cop it! I've heard of this happening to people booking flights and they still allowed to travel so surely they couldn't stop me from getting the tickets? Here's hoping...

Don't believe a word out of the lads, your f**ked UEFA wont let you into the country never mind getting your tickets 

jpbb03 wrote: fwiw, I was told today by UEFA that I could change the name of the person collecting some tickets for me.  I had to email them the persons' information so they had it in the system.  Then I had to send the new collection person x, y, and z so he had all documentation. I was very surprised they are allowing this to happen, so you will have no problems at all.  It's clearly not as strict as some expected.

Tis never as strict as they make out

1874eire wrote: Hey, This is my first time posting but I'd often be on the forum following what goes on here, great site. Basically Im afraid I'm after making a complete cock up and don't know who to ask about it. I bought two cat1 tickets to the Italy game in the last portal last week. Delighted as it would be my first time seeing Ireland in a tournament and something of a dream come true. However, when I was purchasing my flights I noticed that I used my old passport number when registering on UEFA. I have to pick up the tickets from a collection point and have to present my passport when doing so. I'm afraid they will not give me the tickets now. I still have my old passport and will bring that with me obviously but is there any way of changing the passport number on my UEFA account or ticket order? If I ring them about it could they cancel the order? Can't believe I was so dumb.

I collected tickets at the Parc des Princes this morning and I was asked about the different number on the passport card (I've also changed my passport since registering). I explained I had got a new passport since then and wasn't able to modify it online and the guy said it was OK.


Edited by Seanachie - 08 Jun 2016 at 3:14pm