Flight cancellation, refund, compensation etc |
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bogball88
Liam Brady Joined: 16 May 2016 Location: Throne Status: Offline Points: 2666 |
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Posted: 16 Mar 2020 at 7:09pm |
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Any help on this one would be greatly appreciated
We were due to fly from Krakow to Belfast yesterday with Ryanair (two separate bookings), but they cancelled all flights until end of the month from Sunday onwards and communicated this to us on Saturday evening. Panic booked an Easyjet flight to Manchester on the Saturday evening but mistakenly booked it for the following week. In any case, easyjet informed me later that evening that flight was also cancelled anyway as Poland was closing its borders. Anyway, her brother managed to book us Easyjet flights from Krakow to Geneva, Geneva to Gatwick and Gatwick to Belfast yesterday, and all of these flights went ahead and we got home eventually. I think the total cost of booking the flights back home came to approx. £1200. Will Ryanair refund/compensate the price of paying for these flights to get home with a separate airline? If not, will Easyjet refund/compensate me the cost of the new flights to get home as they had cancelled the flight that I had mistakenly bought for next week? Many thanks in advance |
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nvidic
Moderator Group Joined: 03 Aug 2010 Status: Offline Points: 18938 |
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Almost definitely no, travel insurance best option
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bogball88
Liam Brady Joined: 16 May 2016 Location: Throne Status: Offline Points: 2666 |
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Donโt have travel insurance. Ms bogball has some level of insurance though
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Salzburglilly
Roy Keane Joined: 15 Dec 2011 Location: Salzburg Status: Offline Points: 12422 |
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Booked Salzburg - Dublin - Dublin -Vienna -March 28-30th,Vienna flight is cancelled, Ryanair app gives me a refund option,when i click on it ,says somethings wrong and try later,tried on their website on the laptop,filled out all the data on the the form but they keep rejecting me saying the reservation number is incorrect......
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Nathan Collins - The best Kildare baller since Johnny Doyle!
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kearney304
Liam Brady Joined: 25 Feb 2014 Location: Cork Status: Offline Points: 1992 |
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That's being discussed on the Slovakia away forum - everyone is in the same boat, me included. Ryanair are useless Our flight London - Prague is listed as cancelled Prague - London isn't though
Edited by kearney304 - 17 Mar 2020 at 11:22am |
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Newryrep
Paul McGrath Just can't get enough of lists Joined: 14 Jan 2009 Status: Offline Points: 15240 |
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May be of use to some but Trainline are advising that for non refundable tickets dates can be changed to up to 12 weeks and can be changed again
New timetable due out next Monday - hope that my train is cancelled but at least you can rebook
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Richard Dunne - 6th Sept 11 - best marshalling of a defence in Moscow since General Zukov Russia V Germany 1941 |
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dundon13
Ray Houghton Joined: 22 Mar 2013 Location: Limerick Status: Offline Points: 3782 |
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My Edinburgh to dublin flight is cancelled on the 28th but dublin to Glasgow 2moro is still going ahead, refund application for the flight home keeps failing and only have the option to reschedule the first without having to pay the change fee. Flights later in the year are more expensive, Ryanair, a right bunch of coonts.
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kevincronin2000
Jack Charlton Cork Airport Dogging Administrator Joined: 17 Aug 2009 Location: P. Rep of Cork Status: Offline Points: 5280 |
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Got sorted today via Ryanair's live chat.
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time is the stuff that life is made of, don't waste it.
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Salzburglilly
Roy Keane Joined: 15 Dec 2011 Location: Salzburg Status: Offline Points: 12422 |
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Isnt the live chat a robot ?
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Nathan Collins - The best Kildare baller since Johnny Doyle!
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kevincronin2000
Jack Charlton Cork Airport Dogging Administrator Joined: 17 Aug 2009 Location: P. Rep of Cork Status: Offline Points: 5280 |
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Type "help" and you get an agent (eventually).
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time is the stuff that life is made of, don't waste it.
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ringerbell
Jack Charlton Joined: 12 Nov 2009 Location: Ireland Status: Online Points: 7995 |
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Finally got sorted for all my Ryanair flights the claims form eventually worked this morning for the Vienna flight that was cancelled on Monday.
Some change in the wait time for refund too will take up to 20 days to process it now instead of the few hours it took to process the refund last week just shows the effect this is having on the industry
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Jackal
Liam Brady Joined: 14 Sep 2019 Status: Offline Points: 1340 |
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Does anyone know how to get a refund from Easyjet? The flight is cancelled and the e-mail says I can get a refund but there's no option.
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ProudAndLoud
Davey Langan Joined: 12 Sep 2016 Location: Dublin Status: Offline Points: 801 |
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Has anyone actually received a refund from Ryanair yet ??
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Drumcondra 69er
Jack Charlton Joined: 07 Oct 2009 Location: Ireland Status: Online Points: 7106 |
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Well my Swiss Air flight to Vienna has finally been cancelled. Can't apply for refund on their website though and can only do so through an 1890 number which will cost an absolute fortune to ring from a mobile with the wait times. Tried their parent company lufthansa on a regular landline number but despite the flight being up on their system and them emailing me about it they said they can't deal with it. Very frustrating.
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Sham157
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Jackal
Liam Brady Joined: 14 Sep 2019 Status: Offline Points: 1340 |
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Ya, I got one.
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ProudAndLoud
Davey Langan Joined: 12 Sep 2016 Location: Dublin Status: Offline Points: 801 |
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Thanks lads hopefully not so long before we on the road again ๐ฎ๐ช๐ฎ๐ช
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ripbomb
500 Club la la la Joined: 13 May 2012 Status: Offline Points: 663 |
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