Slovakia Write Off Top Trumps

Ryanair told me 28 days for refund .

I applied for the refund straight away and got it within 3 days (Dublin direct) got another email from them last night saying unfortunately my flight has been cancelled and here’s a voucher to the value of my flight. So I have now received cash and a voucher .

Claret Murph wrote: Newryrep wrote: Jasonic wrote: Still waiting on 4 refunds from Ryanair, 2 from Wizz and one from easyjet. Got 2 Ryanair refunds and Flix bus also refunded me. (not all football related either) Flix bus ? Don’t think they refunded me tried to cancel but there was a 10 Euro admin fee and the tickets were 10.40    Refund on a Bus NR .................   So what happened to the " i dont take buses man " or are you getting yourself mixed up with flix train ?

flix bus are a disaster for getting refunds and if your flight is delayed and you miss your allotted bus you have to buy new tickets.

Jasonic wrote: Had Flix booked from Bratislava to Budapest, only €10 but they refunded me without even asking once they cancelled.

got an easyjet email about a refund at last...

Dear customer,

Thank you for your email.

I’m sorry it’s taken a little longer than usual to respond. As you might expect, the current Coronavirus situation means that we are receiving an extremely high number of emails resulting in lengthy response times.  

Please find below a list of frequently asked questions which will give you more information on what to do next.

My flight has been cancelled, what should I do?

Where your flight has been cancelled, you would have received an email from us with the options available to you. You can self-serve both these options through Manage Bookings online or on the app. These include:

• The option to transfer your flight for free. Seats are currently for sale until February 2021.

• The option to claim a voucher for the full value of your ticket. If you aren’t ready to book again just yet, a voucher provides the flexibility to book travel in future, for flying through to at least Winter 2021. Click here for voucher terms and conditions

• If you prefer a refund, email your request to flightrefund@easyJet.com.  As soon as your refund is processed, we will send you an email confirmation. It is extremely important that you enter the following information in the subject line of the email, in the same format as shown below.  This will ensure we can process your request quickly. If you have more than one booking reference, please submit separate requests.

Subject Line : Booking Reference/Departure Date/EN

Example : ABC1D2E/16042020/EN

If you already actioned a flight change, received a voucher or a refund, then no further action is required.

My flight is operating but I want to cancel my travel, what should I do?

We are in the process of cancelling all flights for April 2020. It is taking us a little longer than usual to process these cancellations due to a high volume of flight reservations. As soon as these cancellations are processed, you or the booker will be contacted through email and SMS using the details we have on the booking. Our customer service team will be in touch to let you know how to switch to a new flight, get a voucher or be reimbursed. Please note, you will need to wait for your cancellation email before you can manage your booking online or request a refund.

Flights for May 2020 onwards are still operating as normal.  I would like to assure you that the health and wellbeing of our passengers and crew is our highest priority.  We are continuing to monitor the current situation and are in regular contact with the relevant authorities.  We will amend our flight schedule on the guidance received from them. Please wait for our communication on any changes to our flight schedule before contacting us.

If you prefer to make amendments now to flights that are still operating, you have the following options:

• You can change the dates and destination of your flight without incurring a change fee and would only pay the fare difference if the new flights are more expensive. This offer is only for customers who self-serve on our website through Manage Bookings and is only available for a limited period of time. Please see our FAQ for more details.

• If you cancel after 24 hours of making your booking, you may be entitled to a refund of Government taxes.  To apply for a government tax refund, please submit your request on our online Webform here. Please make sure you select the “Claim a Government tax refund” option. Your refund will be processed within 28 days.  Please allow a further 7 -10 days for your refund to appear in your account.  

• If you cancel within 24 hours of making a booking, you will get a full refund, minus a cancellation fee. This can be done online via Manage Bookings.

Kind regards,

easyJet Customer Services

Easyjet refund on 10 April to Credit Card.

Did you apply long ago?