Cancelling phone contract with three

Have still 15 months left on phone contract with three. Coverage has been non existent the past month. Been onto them a load of times but getting nowhere. Asked to cancel the contract due to lack of service but they want €750 of a termination fee. Horrible shower to deal with and I though sky would never be topped
Anyone ever manage to get a contract cancelled?
Also if I just stop paying bills to them and switch to another network what are the consequences regarding credit rating etc?

nvidic wrote: Submit a complaint to comreg, I'd trouble with them and complained to them, was quickly sorted, you don't have to close the complaint until you're happy

cheers nvidic never even heard of them

Sham157 wrote: Ah yes, ComReg. A greta bunch of lads. Mate of mine has a personal line to them and im not far behind. Mobile networks getting away with murder. Are Three still usingbthe old were working on thta issue in your area and it will be rectified soon line?

yeah it's infuriating. Best line was some lad in India telling me that they are replacing a part on the mast with "very strong signal" in the backarse of monaghan getting the runaround the past few weeks. Contemplating just stopping paying my bills and let them go to f**k. Always thought it affected your credit rating but I've been reading that it's only scaremongering. Is that true?

colmoc wrote: Sham157 wrote: Ah yes, ComReg. A greta bunch of lads. Mate of mine has a personal line to them and im not far behind. Mobile networks getting away with murder. Are Three still usingbthe old were working on thta issue in your area and it will be rectified soon line? yeah it's infuriating. Best line was some lad in India telling me that they are replacing a part on the mast with "very strong signal" in the backarse of monaghan getting the runaround the past few weeks. Contemplating just stopping paying my bills and let them go to f**k. Always thought it affected your credit rating but I've been reading that it's only scaremongering. Is that true?

i thonk they can blacklist you with other providers maybe but not sure at all on the credit rating.

Ask Three for an official complaint number, they have to provide this. Emial them as you can print it out. Also request recording or at least the dates and times of calls and try remeber what was said. The more info you can supply ComReg with then the better.

If its your thing maybe, contact them publicly on FB stating the issues and the crap you've gone through. Ive seen it done and it does work. Some people dont like that approach but it works. Watch them crawl and beg you to PM them.

colmoc wrote: Not on dd with them corkery so only pay when I want now anyway. Cheers sham I'll get onto them about getting that info

comReg will likely ask if you have a complaint number anyway or if you lodged an official complaint rathervthan just ringing up moaning so to speak. Few screen grabs of no signal pop ups or whne the signal icon is showing no signal wouldnt do any harm either.

eire32 wrote: as three are putting up bills my €5 you are free to cancel the contract with no penalty and keep your phone my phone was in contract till December just got out of the contract with a 2 minute phone call

When were the price hikes announced?

rossieman wrote: 9fingers wrote: eire32 wrote: as three are putting up bills my €5 you are free to cancel the contract with no penalty and keep your phone my phone was in contract till December just got out of the contract with a 2 minute phone call When were the price hikes announced? Yesterday I think. Cancel contract and they will let you move straight to a PAYG plan so you dont have to move to a different operator if you dont want to.

In contract till December. Would love to get back to Meteor ASAP as three are f**king rubbish.
Haven't received any emails or anything from them

9fingers wrote: rossieman wrote: 9fingers wrote: eire32 wrote: as three are putting up bills my €5 you are free to cancel the contract with no penalty and keep your phone my phone was in contract till December just got out of the contract with a 2 minute phone call When were the price hikes announced? Yesterday I think. Cancel contract and they will let you move straight to a PAYG plan so you dont have to move to a different operator if you dont want to. In contract till December. Would love to get back to Meteor ASAP as three are f**king rubbish. Haven't received any emails or anything from them

It's so sneaky. One GB is probably plenty for what roaming will be done on a monthly basis, but it's still pretty sh*tty of them.