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Post Options Post Options   Thanks (0) Thanks(0)   Quote rossieman Quote  Post ReplyReply Direct Link To This Post Topic: UPC Horizon
    Posted: 02 Feb 2019 at 3:28pm
Originally posted by Trap junior Trap junior wrote:

I recorded a few football documentaries last summer on the history channel onto the Horizon box.  A few months ago I got rid of the history channel amongst others such as Film 4 +1 , TCM etc...

Anyway I went to watch the documentaries that I had recorded and says I am no longer subscribed to the History channel and won't allow me to view them.  WTF?  I recorded them when I was subscribed and assumed they would be permanently on the box.  Has this happened to anyone else?




Yeah that's always the way with sky/UPC .

Probably easy enough get them on torrent sites.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Trap junior Quote  Post ReplyReply Direct Link To This Post Posted: 02 Feb 2019 at 12:12am
I recorded a few football documentaries last summer on the history channel onto the Horizon box.  A few months ago I got rid of the history channel amongst others such as Film 4 +1 , TCM etc...

Anyway I went to watch the documentaries that I had recorded and says I am no longer subscribed to the History channel and won't allow me to view them.  WTF?  I recorded them when I was subscribed and assumed they would be permanently on the box.  Has this happened to anyone else?


Pied Piper to: Baldrick, Brendan 88, 9Fingers, Borussia and more...

97.6% chance this post will be replied to by Baldrick (source: PWC)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guf10 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 9:41am
Another reason enticing me to leave Virgin. Their customer service is the worst part of their business, the operators read answers from a guide in Manilla, completely clueless whatsoever.
 
Will look into the Eir subscription, is the BT package free with Eir? I've read it is free but people quoting on radio it is 7€ on top of the subscription.
2 in a row, 2 in a row, 2 in a row

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Denis Irwin Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 9:36am
Originally posted by lassassinblanc lassassinblanc wrote:

On a side note I'm moving house and no longer need the UPC so I called up to cancel, you know that scene in Friends were Chandler wants to quit the gym exactly like that, about 20 minutes on the phone saying I don't need anymore eventually had to tell them I was moving to Venezuela




But without the hot female employee talking you out of it I take it

Edited by Denis Irwin - 19 Jul 2016 at 9:37am
Eamonn Dunphy:"I'll tell you who wrote it, Rod Liddle, he's the guy who ran away and left his wife for a young one".

Bill O'Herlihy: Ah ye can't be saying that now Eamonn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lassassinblanc Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 9:27am
On a side note I'm moving house and no longer need the UPC so I called up to cancel, you know that scene in Friends were Chandler wants to quit the gym exactly like that, about 20 minutes on the phone saying I don't need anymore eventually had to tell them I was moving to Venezuela


Edited by lassassinblanc - 19 Jul 2016 at 9:27am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lassassinblanc Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 9:25am
I agree with with Super Dave's summary above, Virgin just being money grabbing cheapstakes again..no wonder Hornet can fly to games in a private jet
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Shedite Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 9:17am
Eir launched a TV service recently to compete with Virgin.
Their Internet is awful so needed some reason for people to move.
They want these Eir Sport games to not be on Virgin, hoping people would move to Eir TV to see them.
REckon they asked Virgin for an increase, knowing Virgin would pull out.

Lot of unhappy Rugby/GAA/etc fans on Virgin, and now some PL games that people won't be able to see.

Also, am I right in saying the Setanta games are the Saturday Night Football and the Midweek Football
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Post Options Post Options   Thanks (0) Thanks(0)   Quote greenarmy Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 9:13am
Not much Virgin Media can do here as Eir own the Setanta/BT package now and obviously using the package to increase their own subscribers.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote McG Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 8:44am
My current package minus the sports for the next 6 months then up another by 44.25 for the second 6 EmbarrassedCry

Sent out a new WIFI hub which is now separate from the Horizon box (more gizmos Angry)
240Mb Horizon Max and Anytime World0.0088.50

  • Horizon Max TV
  • 100 standard and over 20 HD channels
  • Record 4 programmes and watch a 5th
  • Watch TV on the go with Horizon Go
  • Enjoy a huge selection of films, series, documentaries and children`s programmes on demand with My Prime
  • 240Mb Fibre Powered Broadband - unlimited usage allowance
  • Home Phone with Anytime World - FREE calls anytime to local and national destinations and 400 minutes of calls to selected international destinations
  • Use your free calls on your mobile with the Horizon Phone app
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AS YOU WERE McGx

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sham157 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 8:24am
Originally posted by colemanY2K colemanY2K wrote:

I was thinking that would be the case. More than likely the protections were implemented as part of a EU directive across the EU. It's good to see as these Corporations are blood sucking b@st@rds.
Any letter/email they send informing of a change must inform the customer of their entitlement to terminate in 30 days from the date of the letter/email. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote colemanY2K Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 8:17am
I was thinking that would be the case. More than likely the protections were implemented as part of a EU directive across the EU. It's good to see as these Corporations are blood sucking b@st@rds.

Edited by colemanY2K - 19 Jul 2016 at 8:18am
"One of the dominant facts in English life during the past three quarters of a century has been the decay of ability in the ruling class." Orwell, 1942.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sham157 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 8:11am
Originally posted by colemanY2K colemanY2K wrote:

Originally posted by SuperDave84 SuperDave84 wrote:

Originally posted by colemanY2K colemanY2K wrote:

Jesus Dave, 60 Mbps is fricken fast. What are you doing that you need more?

I just did a speed test and I'm getting 19 Mbps which allows me to seamlessly stream live TV. I don't recall any buffering in the past 12 months.


There's often three of us trying to stream at the same time, and the reliability is great with Virgin. We don't have any speed issues and, frankly, I'd like to keep it that way.

With Eir, peak times have much lower speeds than the advertised speeds. Also, live streaming quality is much worse than watching directly on the box.

I just wish Virgin weren't such cheapskates, is all. It's obvious they went looking a reduction, that they weren't going to pass on, they didn't get it, and they've thrown their own customers under the bus.


Fair enough chief. Fwiw we have two devices that stream seamlessly at the same time.

I take it that virgin media customers are now in a position to terminate the contract as it's material change to the agreement. That would be the case in the UK. Would I be correct in saying that about Ireland?
You are entitled to terminate the contract if there is any change to T&C's. If Eir (Setanta) was part of the co ntract then same applies. For years while they upped their price every few months, that clause was a god send to bargain them back down. They stopped playing ball the last time however, and I'm now UPC/Virgin free and don't miss the ***ts one bit. Replaced their TV with freeSat and Saorview and their Broadband with Pure Telecom through the phone line. No issues at all. New sat receiver arrived over the weekend and will be getting a dodgy sub on pay day. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote colemanY2K Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 7:59am
Originally posted by SuperDave84 SuperDave84 wrote:

Originally posted by colemanY2K colemanY2K wrote:

Jesus Dave, 60 Mbps is fricken fast. What are you doing that you need more?

I just did a speed test and I'm getting 19 Mbps which allows me to seamlessly stream live TV. I don't recall any buffering in the past 12 months.


There's often three of us trying to stream at the same time, and the reliability is great with Virgin. We don't have any speed issues and, frankly, I'd like to keep it that way.

With Eir, peak times have much lower speeds than the advertised speeds. Also, live streaming quality is much worse than watching directly on the box.

I just wish Virgin weren't such cheapskates, is all. It's obvious they went looking a reduction, that they weren't going to pass on, they didn't get it, and they've thrown their own customers under the bus.


Fair enough chief. Fwiw we have two devices that stream seamlessly at the same time.

I take it that virgin media customers are now in a position to terminate the contract as it's material change to the agreement. That would be the case in the UK. Would I be correct in saying that about Ireland?

Edited by colemanY2K - 19 Jul 2016 at 8:00am
"One of the dominant facts in English life during the past three quarters of a century has been the decay of ability in the ruling class." Orwell, 1942.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDave84 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2016 at 12:00am
Originally posted by colemanY2K colemanY2K wrote:

Jesus Dave, 60 Mbps is fricken fast. What are you doing that you need more?

I just did a speed test and I'm getting 19 Mbps which allows me to seamlessly stream live TV. I don't recall any buffering in the past 12 months.


There's often three of us trying to stream at the same time, and the reliability is great with Virgin. We don't have any speed issues and, frankly, I'd like to keep it that way.

With Eir, peak times have much lower speeds than the advertised speeds. Also, live streaming quality is much worse than watching directly on the box.

I just wish Virgin weren't such cheapskates, is all. It's obvious they went looking a reduction, that they weren't going to pass on, they didn't get it, and they've thrown their own customers under the bus.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Butch Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2016 at 11:46pm
Dodgy Box all the way lads ... Saving over €100 a month & I have absolutely every channel under the sun . Al Jazeera are looking to get in on the football & will be bidding with their big oil money backed bosses & will continue to increase the sub & also add to more channels needed for viewing football . €100 a month x 12 months equals 1200 for following Ireland on away trips for the year 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guest Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2016 at 10:23pm
Getting sick of it tbh. Dropped UTV and now this.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote colemanY2K Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2016 at 9:00pm
Jesus Dave, 60 Mbps is fricken fast. What are you doing that you need more?

I just did a speed test and I'm getting 19 Mbps which allows me to seamlessly stream live TV. I don't recall any buffering in the past 12 months.
"One of the dominant facts in English life during the past three quarters of a century has been the decay of ability in the ruling class." Orwell, 1942.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDave84 Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2016 at 7:51pm
I just checked out Eir: they only offer 60 MB broadband where I live. Just did a speed check there now and I'm getting 80 MB over wifi with Virgin.

Absolute pain in the arse. I don't want to have to sign up with Sky (the cost of getting a second box is 179 if you want a + box that you can rewind), I don't want to sign up with Eir (the broadband speeds are terrible, and that 60 MB is pretty far from guaranteed), I just want Virgin to keep Eir Sports on their f**king platform. It's a total shambles.
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